21R1.1 Maintenance Notes
The items listed below were added in 21R1.1. Maintenance items in the Veeva application are corrections to existing functionality.
211.1.402 (May 24, 2021)
Approved Email
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
Browser (Classic) |
The {{EmailAddressUnsub}} token did not function correctly when used in Approved Email content. |
CRM-225690 |
211.1.401 (May 21, 2021)
Approved Email
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
Browser (Classic) |
The {{unsubscribe_product_link}} token did not function correctly when used in Template Fragments. |
CRM-225127 |
211.1.400 (May 20, 2021)
Approved Email
| Platform | Issue Description | Issue Number |
|---|---|---|
|
Multichannel |
Approved Emails for receipts were not sent to BCC recipients. |
CRM-225343 |
Events Management
| Platform | Issue Description | Issue Number |
|---|---|---|
|
Online |
An error occurred when syncing with the QR Server after an event with a large number of attendees. |
CRM-219061 |
MyInsights Studio
| Platform | Issue Description | Issue Number |
|---|---|---|
|
Browser (Classic) |
When entering a boolean value (true or false) in a where clause, users could not select the value if the text of the BOOLEAN_TRUE Veeva Message was all uppercase. |
CRM-223968 |
Order Management
| Platform | Issue Description | Issue Number |
|---|---|---|
|
Windows Tablet |
When multiple order lines contained an error, error icons displayed for each order line. After a user selected one of the order lines, the error message and icon no longer displayed. |
CRM-224968 |
211.1.300 (May 13, 2021)
Approved Email
| Platform | Issue Description | Issue Number |
|---|---|---|
|
Online |
The {{insertEngageAndZoomJoinURL}} token did not render URLs as hyperlinks on certain email clients. |
CRM-223036 |
Call Sampling
| Platform | Issue Description | Issue Number |
|---|---|---|
|
iPad |
Users could select the Scan Barcode button and add samples on calls after the call was signed off on. |
CRM-224549 |
CLM
| Platform | Issue Description | Issue Number |
|---|---|---|
|
Browser (Classic) |
After a CLM presentation expired in Vault, the approved key messages attached to the presentation that were expired at a later time in Vault did not expire when synced to CRM. |
CRM-222886 |
Order Management
| Platform | Issue Description | Issue Number |
|---|---|---|
|
Windows Tablet |
The product name did not display in order line validation messages. |
CRM-224455 |
211.1.202 (May 12, 2021)
Approved Email
| Platform | Issue Description | Issue Number |
|---|---|---|
|
Browser (Classic) |
The {{userPhoto}} token did not display correctly when the Photo_vod field on the User_Detail_vod object did not contain a value. |
CRM-224740 |
211.1.201 (May 7, 2021)
Approved Email
| Platform | Issue Description | Issue Number |
|---|---|---|
|
Online |
Email templates did not render when a free-text token without a character limit or default text was used. |
CRM-224580 |
211.1.200 (May 6, 2021)
MyInsights Studio
Using the Object Translation and Field Translation Data Elements
Users can use the Object Translation and Field Translation data elements to get the singular and plural forms of Salesforce object and field names. When MyInsights pages are deployed to users in a multi-country org, the labels are automatically translated in the correct language for each user. See Using the Object Translation Data Element and Using the Field Translation Data Element for more information.
Restricting Access to MyInsights Studio
To allow customers to restrict user access to their Studio Domain, admins can install the MyInsights Studio Connected App. See Restricting Access to MyInsights Studio for more information.
Account Management
| Platform | Issue Description | Issue Number |
|---|---|---|
|
iPad |
When a user opened the Account Detail screen in an org for which full keyboard access was enabled, an error message displayed, and the message could not be dismissed. |
CRM-222938 |
|
Browser (Classic) |
When a user did not have permission to the Account_Overview_Layout_vod object, an empty error message displayed on the Timeline screen. |
CRM-223600 |
Approved Email
| Platform | Issue Description | Issue Number |
|---|---|---|
|
iPad |
The Italian translation for the rendered {{insertEngageAndZoomJoinURL}} token was incorrect. |
CRM-221357 CRM-223077 |
|
Browser (Classic) |
{{customText}} picklist tokens did not render correctly in Edit mode. |
CRM-223561 |
CLM
| Platform | Issue Description | Issue Number |
|---|---|---|
|
iPad |
When selecting a call record type from the media player, the Cancel button did not display. |
CRM-223685 |
Events Management
| Platform | Issue Description | Issue Number |
|---|---|---|
|
Browser (Classic) |
An error occurred when submitting an event with Walk-In Attendees for approval. |
CRM-223459 |
Order Management
| Platform | Issue Description | Issue Number |
|---|---|---|
|
Windows Tablet |
When a user with more than 100 products assigned in MySetup created an order, added several items, then selected Save, there was a system delay. |
CRM-223067 |
|
Windows Tablet |
When a user saved an order, the system stopped working. |
CRM-223195 |
|
Browser (Classic) |
When a user selected a bound campaign after saving an order, the previous Inventory Monitoring record did not display. |
CRM-223690 |
Surveys
| Platform | Issue Description | Issue Number |
|---|---|---|
|
Browser (Classic) |
When a user created a survey and the Open_vod field was selected by default, the field value was cleared when the survey was saved. |
CRM-223900 |
211.1.100 (April 29, 2021)
Account Management
| Platform | Issue Description | Issue Number |
|---|---|---|
|
iPad |
The Account Overview screen did not display properly on iPad Pro. |
CRM-216764 |
|
Online |
Custom multichannel activities did not display correctly. |
CRM-220086 |
|
Online |
Users experienced long load times for the Account Edit DCR screen. |
CRM-220610 |
|
Windows Tablet |
Some users could not select a territory to filter accounts by. |
CRM-222182 |
|
iPhone |
The incorrect icon displayed for Record a Call when a user viewed an HCP’s hierarchy. |
CRM-222356 |
|
Browser (Classic) |
When a user added or updated a child account record, the Save button was unresponsive. |
CRM-222365 |
Approved Email
| Platform | Issue Description | Issue Number |
|---|---|---|
|
iPad |
When users sent an Approved Email via the Related Accounts list, the resulting Sent_Email_vod record did not correctly populate its record type. |
CRM-212875 |
|
iPad |
Approved Emails could be sent with expired Email Fragments. |
CRM-218739 |
Approved Notes
| Platform | Issue Description | Issue Number |
|---|---|---|
|
Browser (Classic) |
The Approved Notes process failed when a Monitoring Rule checked fields on the Call2_vod object. |
CRM-221881 |
Call Reporting
| Platform | Issue Description | Issue Number |
|---|---|---|
|
Browser (Classic) |
When the Disable Call Location None Veeva Setting was enabled, users could still select None for the Call Location. |
CRM-218777 |
|
iPad |
When users saved group calls against business accounts, the expected validation rule error messages did not display. |
CRM-219532 |
|
Windows Tablet |
For users with read-only access, CLM Key Message reactions displayed in English on the call report rather than in the users’ language. |
CRM-221088 |
|
Windows Tablet |
When users selected the Start Media button on the call report, an unexpected error message displayed. |
CRM-222020 |
Call Sampling
| Platform | Issue Description | Issue Number |
|---|---|---|
|
iPad |
When users captured a signature for BRC sampling and then added a custom sample product to the call report, custom text fields displayed as read only. |
CRM-222702 |
CoBrowse
| Platform | Issue Description | Issue Number |
|---|---|---|
|
Browser (Classic) |
An error occurred when previewing content from a CoBrowse session. |
CRM-221185 |
CLM
| Platform | Issue Description | Issue Number |
|---|---|---|
|
Browser (Classic) |
When using the gotoSlide JavaScript method to navigate from a presentation slide to a hidden sub-presentation slide, users could not return to the original slide. |
CRM-221103 |
|
Windows Tablet |
An error occurred after selecting a PDF link in a presentation. |
CRM-222210 |
Contracts
| Platform | Issue Description | Issue Number |
|---|---|---|
|
Browser (Classic) |
An error occurred when a user attempted to open a contract with a custom record type. |
CRM-221105 |
Engage Meeting
| Platform | Issue Description | Issue Number |
|---|---|---|
|
iPad iPhone |
The Italian translation for the Join Audio menu was incorrect. |
CRM-218208 |
|
Browser (Classic) |
The Participant ID of the Remote_Meeting_Attendee_vod record representing the host populated incorrectly. |
CRM-222447 |
Events Management
| Platform | Issue Description | Issue Number |
|---|---|---|
|
Browser (Classic) |
Remote_Meeting_Attendee_vod records of Virtual Events did not correctly reference the corresponding Attendee record. |
CRM-217114 |
|
Browser (Classic) |
Signatures did not display when printing from Chrome. |
CRM-218055 |
|
Browser (Classic) |
When submitting an event for approval, comments were not maintained after selecting Next to choose an approver. |
CRM-218690 |
|
Browser (Classic) |
Child budgets did not correctly reallocate after changing the budget’s parent record. |
CRM-219099 |
|
iPad |
In rare cases, the Status_vod field did not display on EM_Event_Speaker_vod records. |
CRM-219431 |
|
iPad |
An error occurred when using the To field to filter the list of events. |
CRM-220717 |
Medical Events
| Platform | Issue Description | Issue Number |
|---|---|---|
|
Browser (Classic) |
The Add Attendee button did not work using the Internet Explorer 11 browser. |
CRM-220823 |
Medical Inquiries
| Platform | Issue Description | Issue Number |
|---|---|---|
|
Browser (Classic) |
An "invalid email address" error occurred when a user entered an invalid email in the Email field, then changed the delivery method and tried to submit the record. |
CRM-220901 |
|
Browser (Classic) |
A "The requested resource does not exist" error occurred when a user deleted a saved Medical Inquiry record. |
CRM-221356 |
|
Browser (Classic) |
The Address Line 2 field was misaligned when the New Medical Inquiry page was displayed at a higher zoom level. |
CRM-221898 |
| Online | The Account Lookup field for the Account Identifier column did not display when a Medical Inquiry was created in Lightning. | CRM-221481 |
MyInsights
| Platform | Issue Description | Issue Number |
|---|---|---|
|
iPad |
After users with default MyInsights landing pages with large amounts of data signed in to Veeva CRM, an error occurred when loading the MyInsights content. |
CRM-219437 |
|
iPad |
The Period filter for the Approved Email view of the Interaction Summary out-of-the-box visualization displayed incorrect dates. |
CRM-221012 |
MyInsights Studio
| Platform | Issue Description | Issue Number |
|---|---|---|
|
Browser (Classic) |
When populating the Date field for a trend chart, users could select a non-date expression. |
CRM-221680 |
|
Browser (Classic) |
When populating the Value field for a trend chart, users could select a non-numeric expression. |
CRM-221682 |
Surveys
| Platform | Issue Description | Issue Number |
|---|---|---|
|
Online |
The --none-- option did not always display as a question response in picklists. |
CRM-222189 |
Sync
| Platform | Issue Description | Issue Number |
|---|---|---|
|
iPad |
The $Setup.Veeva_Settings_vod global variable did not work correctly in offline validation rules. |
CRM-213967 |
|
iPad |
An error occurred when syncing data from Nitro. |
CRM-216128 |
